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How do I access my Windows server via the Serial Console?


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Please reference What is Serial Console (SerCon)? if you have not already.

Step 1:

First, you will need to get the Serial Console address, username and password from the Serial Console section of the 1&1 Control Panel.

Log in to the 1&1 Control Panel using your Customer ID OR domain name and your password

If you have only one package, you will land on the Administration page. If you have more than one package, select the package in question to reach its Administration page.

selectMSdedi.png
Step 2:

Click the Server Administration panel's title from the 1&1 Control Panel Start page.

selectServers.png
Step 3:

Click the Serial Console icon in the Server Administration section of the 1&1 Control Panel.

selectSercon.png
Step 4:

You will be shown the Serial Console address and Username. The password is not displayed in the 1&1 Control Panel as a security precaution. If you have forgotten your password, enter a new one twice and click the Change button. Please take note of the password so you do not have to change it again later.

serconCred.png
Step 5:

Next, you will need to download an SSH client. It is suggested to use PuTTY which can be downloaded from putty.very.rulez.org . It is suggested to download and save the PuTTY executable to your Desktop.
Step 6:

Now double-click the PuTTY executable on your Desktop (or wherever you may have saved the file) to launch the application.
Step 7:

Once the program is open, enter the Serial Console address or hostname which is sercon.onlinehome-server.com and click the Open button.

serconConnect1.jpg
Step 8:

The Serial Console server will issue PuTTY the host key fingerprint that will be used for encryption. Click the Yes button to accept it.

serconConnect2.jpg
Step 9:

Type your Serial Console username and press ENTER.

serconConnect3.jpg
Step 10:

Enter your Serial Console password (as you type, no characters will be displayed on the screen. This is normal.) and press ENTER.

serconConnect4.jpg
Step 11:

When you see the text Escape character is '^]'. this means the connection was successful.

serconConnect5.jpg

Hit ENTER to get the Serial Console command prompt.

serconConnect6.jpg
Step 12:

For a listing of available commands for the Serial Console, type the help command and press ENTER.

serconConnect7.jpg


See Also: How do I use the Serial Console with my Windows server?


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