Error 0x800420CB
Problem
You may get the following error message:
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Message Could Not Be Opened From Outbox Folder, Account: pop.1and1.co.uk. |
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MailAccount',Server:'smtp.1and1.co.uk', Protocol:SMTP,Port:25,Secure(SSL):No, Error Number:0x800420CB |
Solution
The usual cause of this problem is an Outbox.dbx file which has become corrupted. To fix it,
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Click Tools |
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then Accounts |
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Click the Mail tab |
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Click a duplicate mail account, and then click Remove . Keep doing this until all duplicated have been removed. |
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Click Close |
Still having problems with this error message? Try renaming the Outbox.dbx file, although this will permanently delete any messages still in the outbox.
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Close Outlook Express. |
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Right-click the Start button on your PC's desktop |
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click Find or Search |
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Search for the Outbox.dbx file |
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Right-click the file, click Delete, and then click Yes |
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Start Outlook Express, and then try again |
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E-Mail
Overview
