Error 0x800CCC79
Problem
You may get the error message
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'The server does not support a SSL connection. Account; pop.1and1.co.uk Server smtp.1and1.co.uk.' Protocol SMTP, server response '250 HELP' Port; 25, Secure (SSL) Yes, Server Error 250, error number 0x800CCC7D.' |
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"The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'test@hotmail.com' . Subject 'The monthly collection', Account: 'Test (1and1)', Server: 'smtp.xxxxxxx.xxx', Protocol: SMTP, Server Response: '550 relaying to prohibited by administrator', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 |
Solution
This problem happens because your version of Outlook Express is set up to use Secure Socket Layer (SSL), which 1and1 does not use.
To fix this problem:
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Open Outlook Express, and click Tools |
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Then click on Accounts |
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Then click on your 1and1 Mail account and click Properties |
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Then click Advanced |
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On this screen remove the checks from the boxes This server requires a secure connection for both Outgoing mail (SMTP) and Incoming mail (POP3). |
You will then be able to collect your mail. |
E-Mail
Overview
