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Why can I not send e-mail on Freeserve/Wanadoo ?


Freeserve BLOCKS the smtp port (25) to all mail servers except their own. Customers MUST use either smtp.freeserve.com or smtp.wanadoo.co.uk. However they can put the email address they have with US into the sender email address field (e. g. Imran@imran2000.com). That way they can fully utilize their domains although they are not using our mails ever.

Please note
This only applies to OUTGOING mails. INCOMING mails are NOT affected. They can be retrieved without any problems via pop.oneandone.co.uk


You can change the out going mail server in the e-mail account settings in your e-mail client.

outlookex
In Outlook Express you need to go to the 'Tools' menu and then click on 'Accounts'. Double click on the e-mail account and then click on the Server tab.

You will need to change Outgoing SMTP server from auth.smtp.oneandone.co.uk or smtp.oneandone.co.uk to smtp.freeserve.com or smtp.wanadoo.co.uk. Also you will need to untick the 'My server requires authentication'.
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netscapelogo
In Netscape Mail and News

In Netscape you will need to go into 'Edit' and then 'Preferences'. From here you need to select Outgoing Server SMTP. Then change the Server Name and un-tick the 'Use Name and Password'

freeNets


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